Cookies Policy

Cookies are small text files that are placed on your device when you visit a website. They help the site remember your actions and preferences (such as login details, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

We also use similar technologies such as local storage and pixels, which perform comparable functions. For the purpose of this policy, we refer to all of these technologies as "cookies".

Groen™ uses cookies to provide, protect and improve our website and services. Specifically, we use cookies to:

• Keep our website secure and functioning correctly.
• Remember what is in your shopping cart and your delivery preferences.
• Understand how visitors interact with our site so we can improve it.
• Measure the performance of our marketing and advertising campaigns.
• Remember your cookie consent choices and other preferences.

By using our website, you agree that we can place essential cookies on your device. Other categories of cookies are only placed with your consent, which you can manage at any time.

We group the cookies used on our website into the following categories:

• Strictly Necessary — Required for the website to function. These cookies enable core features such as shopping cart functionality, sign-in sessions, security and consent state. They cannot be switched off.
• Performance — Help us understand load times and errors so we can keep the site working well. The information is aggregated and is not used to identify you personally.
• Functional — Remember choices you make, such as recently viewed plants and saved Plant Concierge results, so the site feels more considered on return visits. Most of this is kept in your browser's own local or session storage rather than in cookies.
• Analytics — Limited, aggregated measurement of how the site is used, such as what people search for. We do not use Google Analytics, Google Tag Manager or any third-party advertising analytics.
• Marketing — We do not currently run any advertising or marketing tracking on this website. This category is listed only so we can ask for your permission first if that ever changes.

Some cookies and similar storage are placed by services that our website relies on:

• Shopify — Powers our online store, checkout, customer accounts and related ecommerce functionality. Shopify sets its own cookies when you go through to checkout.
• Lovable Cloud — Hosts the website and our customer accounts. Sign-in sessions are kept in your browser so you stay signed in.

We do not use Google Analytics, the Meta (Facebook) Pixel, or any other advertising or marketing tracker. We do not control the cookies set by the services above; we recommend reviewing their respective privacy and cookie policies for more information.

When you first visit our website, you will see a cookie banner allowing you to accept or manage your cookie preferences. You can change your preferences at any time by clicking Cookie Preferences in the footer of any page.

You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders.

Cookies can remain on your device for different periods of time:

• Session cookies are temporary and are deleted when you close your browser.
• Persistent cookies remain on your device until they expire or until you delete them through your browser settings.

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.

Please revisit this page periodically to stay informed about our use of cookies. Your continued use of the website after any changes constitutes acceptance of the updated policy.

If you have any questions about our use of cookies or this Cookies Policy, please contact us using the details below.

For privacy-related requests, please see our Privacy Policy or submit a Privacy Rights Request.